Tel : +86 19026099857   E-mail : admindzghsk.com
Request a Proposal

After sales

Home / After Sales

Service Modes

choose the support option that fits your schedule and project needs
Remote Online Support
Remote Online Support
Remote Installation & Commissioning Guidance
  • Rapid Response: Instant technical support to minimize equipment downtime.
  • Cost-Effective: Professional guidance without the travel expenses.
  • Real-time Interaction: Live training and troubleshooting for your specific projects.
On-site Expert Service
On-site Expert Service
On-site Installation & Technical Training
  • Turnkey Solution: Comprehensive setup from unboxing to first-piece production.
  • Hands-on Training: Practical, face-to-face operation and maintenance coaching.
  • Deep Process Optimization: On-site adjustment of coolant systems and tooling for specific hole depths and diameters.

How It Works

A clear, predictable process from request to completion
Step 1
Submit Your Request
Share your machine model,issue,photos/videos.and preferred support time.
Step 2
Diagnosis & Scheduling
Remote troubleshooting first; if needed, we schedule an on-site visit.
Step 3
Service & Confirmation
We complete the work, provide a report, and hand over training materials.

Warranty & Commitments

Project warranty terms
Warranty Policy
Warranty duration and scope are defined in the contract for each project. Spare-parts availability and shipping terms are confirmed in the technical proposal.
Technical support
Response Time
The remote-support channel, expected response time, and availability of on-site service are agreed for each project and region.
Technical documentation
Tfraining & Documentation
Operator training,manuals, and video tutorialsprovided after coml2.58%ning.
Request Machine Selection and a Technical Proposal
Send the workpiece material, hole diameter and depth, tolerance, and surface requirements for engineering review.
Request a Technical Proposal
Deep Hole Machine
Deep Hole Machine
Dezhou Guanghe Machine Tool Co., Ltd.
About Us
Product
Solution
Contact us
Mobile : +86 19026099857
WhatsApp: +86 19026099857
E-mail : admindzghsk.com
Address : No. 3 Huanghe Ya lndustrial Park , Decheng District, Dezhou City, Shandong, China
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@ 2025 Dezhou Guanghe Machine Tool Co., Ltd.
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